At Fraser Sports, we want you to be delighted with your purchase. If you are unsatisfied, we offer a straightforward return and refund policy to ensure your peace of mind.
Returns
- You may return unused and undamaged items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging with all tags attached.
- To initiate a return, please contact our customer service team at Gsangha80@gmail.com with your order number and reason for return. We will provide you with a return authorization and instructions for returning the item.
- Once we receive your returned item, we will inspect it and process your refund or exchange within 2-3 business days.
Refunds
- Refunds will be issued using the original payment method used for the purchase.
- Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Exchanges
- If you would like to exchange an item for a different size or color, please get in touch with us to arrange a replacement. Exchanges are subject to availability.
Damaged or Defective Items
- If you receive a damaged or defective item, please get in touch with us immediately. We will replace the item or issue a full refund, including return shipping costs.
Contact Us
If you have any questions about our Refund and Returns Policy, please get in touch with us at Gsangha80@gmail.com. Our customer service team is here to assist you and ensure your satisfaction.
